This policy explains how Indus Milk (www.IndusMilk.com), a brand of Indus Valley Farms Retail Pvt. Ltd, use your personal information that you provide to us when using our service, including but not limited to our website, mobile applications (apps) and any other current or future modes of communication / interaction.

We are committed to safeguarding your privacy and upholding the highest levels of information security. Hence, we adhere to the strictest consumer privacy guidelines and use state-of-the-art security technology to protect any information you provide to and through our website, mobile applications (apps) and any other modes of communication / interaction.

Collection of Your Information

We collect personal information from you when you order goods or services from Indus Milk or when you setup an account with us, contact us, or participate in other activities on our site like customer surveys, ratings, etc. This personal information typically includes (but not restricted to) profile information like name, e-mail, contact number and physical address to contact you, financial information like passwords and credit card numbers to process your orders and transactions, demographic information like PIN code, hometown, gender, age, purchase preferences to improve your experience and public information like user ratings, reviews, etc.

Use of Your Information

All information that you share with us as part of using our services is available only with Indus Milk. We never share individual information about our users with our partners and service providers or any other third-party except in cases where it becomes imperative to share select information to provide a certain service. We may also use your information to e-mail you about other products or services that we think may be of interest to you.

We also use your personal information to personalize our service for you and to improve your overall experience at Indus Milk. Additionally, we use the information to promote services to you. We also use the information for product improvement purposes, troubleshooting issues, for our and your safety and for protection against error, fraud, and crimes. We may share this information with other corporate affiliates and entities for the same reasons mentioned above or as legally required by law.

Cookies and Web Analytics

A cookie is a small amount of data, which often includes an anonymous unique identifier, that is sent to your browser from a web site's computers and stored on your computer's hard drive. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site and to understand how you arrived at our website. Indus Milk requires that cookies are enabled on your browser settings for it to function properly.